Updated October 31, 2026
Privacy Policy
In plain words: what RealWay saves, why, who it's shared with, and how to delete it. RealWay does not sell your information and does not show ads.
What we save
- Your account: your email address. If you sign in with Google (or Lovable), we also get your name and profile photo from that service. If you use a password, it's stored scrambled — we can't see it.
- Your RealWay AI chats: your questions and the answers are saved to your account so you can pick up on any device.
- Answer reports: if you report a chat answer, we save the reason, your note, and a copy of that answer.
- Apprenticeship form: if you fill it out, we save your name, email, the trade you want, and your consent.
- Account deletion requests: the email and note you send us.
- On your device: your sign-in session is kept in your browser so you don't have to sign in every time. The sign-in page remembers the email you typed for that tab only. Your password is never stored there.
- Your area (optional): if you add a city or ZIP in the chat, it's saved only on your device and sent with your questions so RealWay AI can find help near you. Tap “Clear” to remove it. If you tap “Use my location,” your phone asks permission first; your approximate location (rounded to about 1 km) is used once to look up your city through OpenStreetMap's free map service, and we don't store it. Only the city name is saved, on your device.
- Basic technical data: our hosting provider may log things like IP address, browser type and pages visited to keep the app safe and working.
Why we use it
- To sign you in and save your chats.
- So RealWay AI can answer your questions.
- To review reported answers and improve the app.
- To connect you with an apprenticeship program, only if you asked.
- To keep the app secure and stop abuse.
Who we share it with
- Services that run the app: Lovable (hosting, database, sign-in and the AI connection) and the AI model provider (OpenAI). Your chat messages are sent to the AI to write the answer, and the AI may search the web for the topic of your question.
- Google or Lovable: if you choose to sign in with one of them.
- Apprenticeship program partners: only your form info, only with your consent, and only once a program is available for your trade.
- When the law requires it.
We don't sell your information, use it for ads, or share it with advertisers.
Partner links and other websites
Some buttons open partner sites or other organizations' sites. Once you leave RealWay, that site's privacy policy applies. A partner may be able to tell you came from RealWay.
Don't share sensitive info in the chat
Please don't type your Social Security number, ITIN, account numbers, passwords or medical details into the chat. RealWay AI doesn't need them to help you.
How long we keep it
- Your chats are kept until you tap “New chat” (which clears them) or delete your account.
- Your account and everything tied to it is deleted when you delete your account.
- Requests sent through our form are handled within 30 days.
- Deleted data can stay in backups for a short time until they're replaced.
Your choices
- Clear your chat anytime with “New chat”.
- Delete your account and data on the Delete account page.
- Ask us for a copy, correction or deletion of your info (including the apprenticeship form).
Children
RealWay is not made for children under 13, and we don't knowingly collect their information. If you think a child gave us information, tell us and we'll delete it.
Security
We use encrypted connections and access controls to protect your information, but no system is 100% secure.
Changes
If we change this policy, we'll update the date at the top. If it's a big change, we'll let you know in the app.
Contact
Email us at luis713er@yahoo.com.
See also our Terms of Use.